find quick, clear answers to your most common questions about our community, app features, events, and more. we’re here to help you connect, discover, and thrive—every step of your journey.

contact us

Need help?

your questions, answered

everything you need to know about joining, connecting, and thriving in our movement community.

get support

1. why the club access membership matters?

the club access membership helps us maintain a safe, trusted, and high quality platform for the pole community.

it supports moderation, platform security, and continued development while ensuring members join with intention.

this small contribution helps keep the pole club house protected, growing, and built for us.

2. why is there a club access membership?

because intentional spaces require stewardship.

the membership supports moderation, security, and continued improvement. it helps reduce anonymous misuse of the platform.

it's a small investment in protecting something meaningful.

3. do instructors need to be verified?

yes. all instructors must complete verification and pass admin review before appearing in our directory.

4. can I upgrade or downgrade my instructor plan?

yes, you can change tiers at any time.

5. are SWer discounts available?

At this time, SWer discounts are unavailable at this time.

It is one of our top priorities to offer very soon!

the pole club house

Instagram
Email
Facebook

© 2

Privacy
Terms
Cookies